Calling with Courtesy: Three Ways to Set Your Calls Apart


Courtesy matters, especially in this digital world. Picking up the phone and being warm and conversational seems to be a lost art. Nearly half of the calls that Americans receive today are spam or robocalls. According to The Washington Post, Americans got 26.3 billion robocalls last year, up 46 percent from 2017. This means that it’s already a challenge to

Donor Retention: Taking Care of “Your People”


The people on your donor and member lists are valuable assets. They actually support the good work your non-profit organization does.  One way or another, you acquired those names and addresses.  It may have been through events, acquisition mailings, inbound or outbound phone-a-thons, on-line, or out of the blue. No matter how you acquired them, within the universe of all

5 Sales Tips for Cold Calling That Get Results

Man seeking out sales tips for cold calling

Businesses are always looking for ways to generate qualified leads that will eventually result in more sales and higher revenue. But what are the best ways to generate those leads? In this business landscape, many people believe that cold calling is ineffective and outdated. The stigma around cold calling stems from the age of telemarketers and endless sales calls from